1. Introduction
Pera Gibbs Movement (“we”, “us”, or “our”) provides strength and conditioning coaching and rugby skills coaching services, both online and in-person (“Services”). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, when you visit peragibbsmovement.com (the “Site”) or engage with our Services.
By using the Site or our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information you provide directly
- Contact details - name, email address, phone number / WhatsApp number, submitted through our contact and application forms.
- Application and onboarding information - details you provide about your training goals, sporting background, current fitness level, and coaching preferences.
- Health and fitness information - where relevant to your coaching program, this may include information about injuries, physical limitations, or medical conditions that could affect training. We only collect this where you choose to disclose it, and it is used solely to design safe and effective programming for you.
- Payment information - where applicable, payment details are collected and processed by our third-party payment processor. We do not store full card numbers on our own systems.
- Communications - records of correspondence sent via email, WhatsApp, or our contact form.
2.2 Information collected automatically
- Usage data - pages visited, time spent on the Site, referring URLs, and general browsing behaviour, collected via standard analytics tools.
- Device and technical data - browser type, device type, operating system, and IP address.
- Cookies - see Section 6 below.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and administer our coaching Services;
- Design and adjust training programs based on your goals and disclosed health information;
- Communicate with you about your program, bookings, onboarding calls, and account matters;
- Process payments and manage billing for online and in-person coaching;
- Respond to enquiries submitted through our contact form;
- Improve and maintain the Site, including diagnosing technical issues;
- Comply with legal obligations and enforce our Terms & Conditions.
We do not sell your personal information to third parties, and we do not use your health or fitness information for any purpose beyond delivering your coaching program.
4. Health & Fitness Information
Because our Services involve physical training, we may ask you to disclose information about injuries, medical conditions, or physical limitations during onboarding. This information is treated as sensitive and is:
- Used only to inform safe and appropriate programming;
- Accessible only to Pera Gibbs and, where applicable, any coaching staff directly involved in delivering your program;
- Not shared with third parties except where required by law or with your explicit consent (for example, liaising with a physiotherapist you have engaged).
You are not obligated to disclose health information, but doing so allows us to tailor your program appropriately and train you safely. Where you choose not to disclose relevant medical information, we cannot be responsible for programming decisions made without that knowledge.
5. Athletes Under 18
Some of our clients are youth athletes under the age of 18. Where a client is a minor, we require the involvement and consent of a parent or legal guardian for onboarding, communications, and payment. Personal and health information for minor clients is collected and used under the same protections outlined in this policy, and communications regarding a minor’s program will primarily be directed to their parent or guardian unless otherwise agreed.
6. Cookies & Tracking Technologies
The Site may use cookies and similar tracking technologies to operate correctly and to understand how visitors use the Site. Cookies may include:
- Essential cookies - required for core Site functionality.
- Analytics cookies - help us understand visitor behaviour so we can improve the Site.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Site.
7. Third-Party Services
We use a limited number of third-party services to operate our business, including:
- WhatsApp - for direct communication where you choose to contact us via WhatsApp;
- Instagram - for social media presence and engagement;
- Email service providers - for sending and receiving correspondence;
- Payment processors - for securely processing payments for coaching Services.
Each of these third parties has its own privacy policy governing how they handle information. We encourage you to review the privacy policies of any third-party service you interact with through our Site.
8. Data Sharing
We do not sell your personal information. We may share limited information with:
- Service providers who help us operate the Site or deliver Services (e.g. payment processors, email providers), bound by confidentiality obligations;
- Legal or regulatory authorities, where required by law;
- A successor entity in the event of a business transfer, merger, or acquisition, subject to the same privacy protections.
9. Data Retention
We retain personal information for as long as necessary to provide our Services, maintain business records, and comply with legal obligations. Health and fitness information is retained only for as long as it remains relevant to your active coaching program, after which it is securely deleted or anonymised, unless a longer retention period is required by law.
10. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to object to or restrict certain processing activities. To exercise any of these rights, contact us using the details at the end of this policy.
12. International Data Transfers
We are based in New Zealand. If you access our Site or Services from outside New Zealand, your information may be transferred to, stored, and processed in New Zealand or in the country where our third-party service providers operate.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at admin@peragibbsmovement.com.